As one of the top makers of laptops for home and business use, Acer notebooks are known for solid construction that can withstand years of frequent use. However, accidents happen and components eventually wear out. If your Acer notebook stops working properly due to physical damage or internal hardware failure, don't panic. There are steps you can take to troubleshoot what went wrong and find solutions to get your laptop operational again.

Assess the Physical Damage

If your Acer notebook is physically damaged, take stock of exactly what parts are affected. Common failure points include:

• Cracked screen


• Broken hinges


• Damaged ports


• Faulty keyboard or touchpad


• Lost keys/keycaps


• Dents, cracks or holes in the chassis

Look over your laptop carefully to catalog all signs of external damage. Pay special attention to the screen, hinges, bezels and outer shell. Document the issues with photos that clearly show the broken components. Also take notes on how and when the damage occurred if known.

Diagnose Potential Internal Hardware Issues

Physical damage often coincides with related internal component failures. Turn on your Acer notebook and test the following common failure points:

• Display - Check for visual defects like dead pixels, screen flickering or discoloration.


• Basic functions - Test keyboard, touchpad, speakers, webcam and microphone.


• Ports - Confirm USB, video, Ethernet and memory card ports are functional.


• Battery - Determine if battery is holding sufficient charge and able to power the laptop.


• Hard drive - Listen for odd grinding noises that could signal a drive failure.

Run a complete system diagnostic scan if available to detect any internal component issues affecting core computing functionality. Check lights on the chassis to ascertain if hardware like memory, storage or graphics cards are detected properly.

Explore DIY Fixes Within Your Technical Skill Level

Based on the noted damage and symptoms, research possible DIY fixes you can attempt yourself if you feel comfortable doing so. Some examples:

• Replace cracked screen if display is still functioning


• Replace broken keycaps/keys on keyboard


• Straighten bent chassis/body


• Repair stripped screws holes with glue


• Replace faulty hard drive


• Reseat internal connections

Carefully watch vendor disassembly videos to determine if your technical skill level allows you to properly access and replace damaged internal parts. Use part finder tools on sites like Amazon or eBay to locate replacement Acer notebook components.

Utilize Acer's Repair Options

For any damage you don't feel comfortable repairing yourself, leverage Acer's various support channels to find an optimal solution:

• Mail-in service - Initiate a mail-in repair request via Acer's support site. They will evaluate damage and provide a fixed cost quote for parts and labor.


• acer service (acerhelp.ru) center - Visit an authorized walk-in Acer repair center for fast, convenient fixes.


• On-site repair - For desktop replacements models, you can request a technician to perform repairs at your home.


• Extended warranty - If laptop is under 1 yr old, extended warranty may cover damage repairs at no cost.


• Out of warranty repair - Acer will still service older devices, but you pay a fee for any fixes needed.

Acer has resources to repair even significant notebook damage like cracked screens, water damage or faulty system boards. They can provide an accurate repair estimate so you can decide if fixing your current Acer is more affordable than replacing it.

Consider Buying a Replacement Acer Laptop

In cases of severe, irreparable physical or liquid damage, the most cost-effective option may be to replace your Acer notebook entirely. Acer offers many new laptop models with similar or upgraded features.

When browsing for a replacement, look for these things:

• Same or better processing power


• Equal or greater RAM and storage


• Modern ports like USB-C


• Touchscreen or 2-in-1 options


• Long battery life ratings

Consider stepping up to a newer generation Acer Aspire, Spin, Swift or Nitro model to get the latest technology capabilities. If needed, you can easily transfer data from your old Acer laptop to the new one.

Retrieve Data from Old Acer Notebook

Before parting ways with your damaged Acer notebook, be sure to remove any important data or files on it. Options to save your information include:

• Transferring files to external USB drive


• Using cloud backup service to download data


• Connecting old hard drive to another computer


• Performing remote on-device backup if laptop still powers on

Also remember to remove any sensitive login credentials, browser history and personal information. You want to secure your data before disposing of or recycling an Acer laptop that is beyond repair.

Get a Cost-Effective Acer Repair Solution

Facing a broken Acer notebook can be frustrating, but know there are always options to restore functionality through DIY repairs, Acer support services or purchasing a replacement model. Carefully diagnosing your laptop damage and exploring your repair choices will lead you to the most cost-effective solution.